Tamar Care Services Southwest Ltd

Your family-run, independent, quality domiciliary care & support service

covering Plymouth & south-east Cornwall

Meet the 'Tamar Care Services' Team

Owner & Registered Manager: Kerry Fearnley Bsc DipSocSci RMA

I have worked in the health and social care sector in Plymouth for a number of years now within residential and domiciliary care for both private companies and national ones. Prior to this, I worked for social services in Dorset as part of their community mental health team.

I have always believed that quality care should be something that is available to everyone and in order to really achieve that, I realised that I needed to own and manage my own company.

Along with many years experience of managing other care companies, I also have my RMA (registered manager's award) for care services. I am also an avid supporter of lifelong learning.

I believe that you should never stop learning and have myself been a member of the Open University since my youth! I am currently studying towards my MSc in Psychology, but as this is in my 'free time' it is a slow process!

Along with our company trainer Theresa, I support all of the team here to be the best that they can be - all of us are qualified first aiders, dignity champions, dementia friends and all of us enjoy learning new skills and improving on existing ones.

I myself hold a special interest in elderly care, especially dementia and diabetes care. I am a 'dementia friend' and a 'dementia champion' and I and my family get involved in local support groups that aim to raise awareness and give support to those with, and those caring for someone with dementia.

As well as being invited to judge for 'The Great British Care Awards' 2013, I am also extremely proud to be a member of the national & locally run My Home Life group, having successfully completed their 18 month management and leadership course that promotes quality of care for all those that live and work within the care sector.

I was also part of the initial steering group for 'Healthwatch Plymouth', participated in our local NHS inititive for improving patient discharges from hospital and also have been asked to speak at local and national care events about what quality care really looks like.

Along the way, I have had the pleasure to work with some pretty wonderful people that also shared the same belief in what quality care really is all about, and so along with my own family, we started Tamar Care Services.

The office team at Tamar Care Services consists of Kerry , Sarah, Kelly, John and Carmen.

Tamar Care Services is rated as GOOD in all areas by the Care Quality Commission (June 2017 & November 2019)

John is Kerry's partner in work and home life. He is also a director for Tamar Care Services SW Ltd and takes an active involvement in the day to day running of the service. John, like Kerry and the rest of the team are committed to providing a level of service that is second to none and what we would want for our own families.

John is often out and about visiting clients and taking an interest in how they find our service and what we can do to make it even better.

John is also the chauffeur for our minibus trips and will entertain everyone with his appalling singing.

'Ollie' the dog also comes along if he can manage to get out from under the duvet.

IT and Systems Consultant: Chris Fearnley BSc

Chris, Kerry's eldest son, achieved a 1st class honours degree in Chemistry before choosing to work in IT for the Royal Air Force for six years. He achieved promotion to the rank of Corporal and served abroad as well as at home, but chose to leave in November 2013 in order to pursue his life-long dream of travelling around Europe, taking in historical sights such as The Colloseum in Rome, the Sagrada Familia in Barcelona and The Berlin Wall. Having returned to the UK, Chris is now providing IT and website design support to Tamar Care Services.

Chris' biggest passion in life is skiing in the French Alps. He also enjoys the Formula 1 motor racing and playing cricket for his local village team on a Sunday afternoon. Chris is a keen Plymouth Argyle FC supporter and can often be found cheering the team on.

Carmen works in the office alongside the team. She is currently undertaking her level 3 in business administration and is a huge asset to the team.

Carmen has been with us from the beginning and started as an office apprentice. There is not much that Carmen doesn't know about the administrative side of things in our office and she keeps us all organised.

When Carmen is not in the office with us, she likes to spend time with her friends and family, volunteers at a local charity shop, works with the girls & boys brigade and enjoys watching 'Game of Thrones' and 'Poldark'.

February 2020 - Carmen has completed her level 3 with us.

Sarah is our health coordinator and spends the majority of her time ensuring that our client's health concerns are actioned. She is a very conscientious and focused lady and is quite a ray of sunshine in the office.

She is a local lady with a young family and a background in health and social care.

Sarah enjoys being out and about meeting our clients as well as being a huge asset to our office team.

Sarah wishes to progress with her qualifications - she already has a degree in Health Sciences and is looking forward to expanding on that.

Theresa (Terry) is our company trainer.

Terry comes from a nursing and managerial background and has far too many qualifications to list here.

She is working with all of our team on their Care Certificates, mandatory training, refresher training and has some exciting future plans for developing and inspiring our team.

We are very lucky to have such a knowledgeable and motivated lady on our team and we all look forward to many years of continued learning.

Theresa has recently completed her Dementia Champion training (June 2019)

Kelly is our deputy manager.  She will shortly be embarking on her management qualifications with us.

Kelly has worked in health and social care for many years and is passionate about providing a great service to everyone.

Her role includes making sure that everyone - our team and our clients are happy and well supported as well as being Kerry's right hand woman.

Kelly has a young family and enjoys spending time with them and teaching her young son how to bake - the office has had some lovely cakes recently!

David is one of supervisors in Plymouth. David comes to us from a major high street chain where he was an assistant manager before taking a career change.

David is currently taking his health and social care management qualifications with us and hopes to progress into district nursing in the next couple of years.

David likes motorbikes, gardening and is a dab hand at anything technical. He is also a rather good cook, as our clients have found out. Must be the 'Italian blood' in his heritage.

Ross (Supervisor for Plymouth) can be found buzzing around the streets of Plymouth and Saltash and the country lanes of Cornwall on his motorbike. Ross is an experienced care and support worker, having worked in adult social care for a number of years now. Ross already has his QCF level 2 and is currently undertaking some of our mental health and end of life training and will be starting a higher level of health and social care training shortly. Ross is already proving to be popular amongst our clients.

We are pleased to have sponsored Ross with his driving tuition so as he can trade his two wheels in for four before winter. Ross has also just proposed to the 'girl of his dreams' and will be making wedding plans in the near future.

Josie (Supervisor for Plymouth) has years of experience working with people of all ages and abilities. She is a very calm lady with an 'unflappable' nature, a dab hand at anything practical and DIY related and she is also a Nanna - which is hard to believe. Josie also has a passion for anything 'elephant' related.

Kerry and Josie have worked together before and we feel very fortunate to have her with us now. Josie is very popular amongst our clients for her naturally calming character.

Josie is working hard on her QCF level 3 with us and will be developing in her role as our Supervisor in the Plymouth area.

Josie is currently training with Plymouth City Council on their 'Dignity Champions' initiative and is Tamar Care Services own Dignity Champion.

**Josie passed her level 3 health and social care with us in July 2019 - and with distinction**

Neil is part of our excellent 'man team' here at Tamar Care as our head supervisor. He is a very experienced young man with his level 5 in health and social care.

Neil is very popular amongst both our male and female clients who enjoy his sense of humour and expertise.

Neil likes to walk his rescued dogs and spend time with his family when he is not working with us.

Neil was our 'employee of the month' for November 2018 for his hard work and commitment, his sense of humour and his help to our new team members. Neil also thinks that we are the best company he has ever worked for!

Helen is an experienced support worker and has worked in elderly care for a number of years.

Helen lives in the Saltash area and predominantly assists our clients in that area.

She is a very calm and patient lady who in her spare time enjoys being with her daughter and her grandchildren.

Helen has her level 3 in Health & Social Care.

Helen and the other ladies in our Saltash team have just scooped 'employee of the month' for August 2019 - for their hard work, diligence and commitment to their clients.

Sarah joined us in March 2018 and is a very experienced support worker.

Sarah works alongside our Saltash team and is a very good cook and enjoys cooking and being with her family.

Sarah likes to help people to live their lives as independently as possible.

She also shared our 'Employee of the Month' award in June 2018 with Graham and again in August 2019 and May 2020 with our other Saltash ladies.

Ann-Marie joined us in October 2018 as she was looking to return to a worthwhile career as her children were getting older.

Ann-Marie has been busy studying for her care certificate and then hopes to start her QCF level 2 in health and social care with us.

Ann- Marie has the most well behaved and polite children that we have ever met!

Leah joined us in 2017 as an experienced support worker.

Leah mainly works with our clients in Saltash and Plymouth.

She is qualified to level 3 health and social care and is looking to progress further in the future

Leah enjoys spending time with her family on our lovely beaches and out in the countryside.

Idris is a very calm and placid gent that had previous worked in the NHS. He has many years experience in both work and life and enjoys supporting our elder gents with their day to day needs.

Everyone appreciates Idris' practical approach and his sense of humour can brighten the dullest day.

Idris was originally from London and settled here some years ago.

Rebecca is a supervisor for us -  she is a returner to work following raising her young family. She is no stranger to what we do and manages to fit work around her family and home life.

Rebecca is mainly supporting our clients in and around Plymouth.

Rebecca is also very keen to progress within health and social care and one day hopes to run her own service - we think Rebecca can do anything she sets her mind to.

We are pleased to be supporting Rebecca with her future goals and she has started her QCF level 3 (July 2019). Rebecca will be helping us with quality checks, reviews and assessments.

Nicola - is a quiet, calm and practical lady that spent many years working in one of our local libraries before it closed and she sought a new direction in her life.

Nicola supports many of our clients in the Plymouth area and is currently working on her health and social care qualifications with our trainer, Theresa and our outside trainers.

Nicola enjoys nature and the outdoors and travelling the world to other cultures. She has many an interesting tale about the places that she has visited.

Lisa has been with us since the start of the summer and is mainly supporting our clients in Plymouth. Lisa is an experienced lady that is very patient and calm and is working wonders with our ladies and gents.

She has her level 2 Health and Social Care and is looking to progress in the future.

Lisa has now been joined by her daughter - who also wanted a more rewarding career.

Kathryn joined us in November 2018 and we are very lucky to have her. Her role is as a supervisor with us.

Kathryn is a hugely experienced care and support worker and is a committed and conscientious lady, who prides herself on really getting to know her clients.

Kathryn enjoys being with her family in her spare time an we think she is a very glamorous nanny!

** Kathryn is starting her team leader qualifications very soon**

Ella is a returner to us having taken a small break to look after her family.

She is hugely experienced and is looking forward to getting to know all of her clients again.

Ella is a very punctual, reliable and conscientious lady that never misses 'the little things' that make a big difference to so many people.

Ella has her level 3 in health and social care.

Karla is working with our Saltash team to deliver a standard of care and support that is second to none.

Karla is a friendly and caring lady who has already built up a 'fan base' of clients who insist on having her every day!

Karla was nominated by her clients and colleagues for 'Employee of the Month for June 2019" - this was for her hard work and diligence in assisting one particular client that we had previously had very limited success with. Karla found the magic words ands worked wonders in a short space of time. And she is an all round lovely person!

Karla has been promoted to 'Supervisor' in Saltash and also scooped the 'Employee of the month' with her Saltash team.

Mike is the latest addition to our 'man team' - a very experienced gent who has worked and trained as a paramedic, been with St John's Ambulance for many years and enjoys learning as much as he can.

He has been out and about with our other male team members, meeting clients and offering invaluable hints and tips to us all.

Mike is a huge asset to our whole team.

Mike is a daddy to a beautiful little girl and enjoys being with his family in his spare time.

Lorraine is new to this line of work having previously held a senior position in childcare.

She has been with us now for quite some time and is very popular amongst our clients for her practical 'can do' approach to everything.

Lorraine loves her job so much that she has encouraged her son to join us.

Molly has been with us for some time now having been introduced to us by her mum, who also works with us.

Molly had never done this line of work before but her positive attitude and her warm and friendly personality were all the qualifications we needed.

Molly has been working with some of our ladies and gents and has proven to be very popular.

In the future Molly hopes to join the police force.

Amy came to us looking for a change in career and we think she has found her calling! Amy is one of those people that lights up any room.

She is currently keeping the office very busy receiving all the phone calls from clients about how lovely she is.

We are looking for forward to working with Amy and further developing her skills.

Amy is also an army veteran and can talk about tanks all day!

Hayley works mainly in Plymouth and is a very experienced and conscientious lady.

She is very popular with our clients and is a huge asset to our team.

Neil - Plymouth supervisor receiving his 'Employee of the Month' award for November 2018.

Neil is a very committed and hard working chap who has helped our new staff immensely and is well respected by all of his colleagues.

He doesn't make a bad cup of coffee either and is often helping everyone in the office.

In his spare time Neil likes to walk his rescue dogs. He says his greatest achievement to date is being married for over 30 years.

He also said that this is the best company he has ever worked for - a great compliment coming from such an experienced chap.

Alzheimer's Memory Walk - Plymouth Hoe - Saturday 10th October 2016

Many of our team were out and about with our clients that morning but Sharon, Sherry, John, Kerry and Rob dusted off their walking boots and 'walked for a world without dementia' . Between the whole of our team and the excellent support that we received, we raised in excess of £150.00 for Alzheimers.org.

Alzheimer's Memory Walk - Plymouth Hoe - Saturday 10th October 2016

Sherry & Sharon with hundreds of others enjoying (?) the pre-walk Zumba warm up session prior to the Memory Walk.

Thankfully the weather stayed kind to us all and we enjoyed the walk around the beautiful Plymouth Hoe. The 'after walk' ale at a local watering hole was also gratefully received!

This could be you - loving your job as much as we all do! If you have the same passion and commitment to providing the very best quality of care, why not get in touch with us and see about joining our team?

We are always on the lookout for other like minded, professional and caring people. We can offer you an excellent rate of pay, continuous paid development and training, free uniform and DBS checks and the chance to work for a family owned and managed company that really does appreciate and care about you!


Ollie was rescued from Romania in 2019 as a companion for Kerry's mum after her dad passed away. However, they didn't take to each other so Ollie came to live with Jimbo - which Jimbo was initially quite put out about.

Ollie is a very lovable little chap who mainly just sleeps and eats but we do make him come out on our minibus trips to get some fresh air! He also comes to work in the office on a regular basis but does insist on chasing the postman and delivery drivers every morning! 


Jim can often be found under the desk at our offices - usually with a good supply of bones, blankets and chewed up toys.

Jim is 18 years young and enjoys the warmth of a warm office and prefers a little lunch from the local bakery (although he usually gets dog biscuits!).

At the weekends he can be found on Portwinkle beach - gathering wood for the fire or chasing the seagulls.

07-02-20 Sadly our Jim has gone to sleep following an illness - he was a special chap and will be forever in our hearts.