Quality home care and support service in Plymouth & South East Cornwall

What Services Can We Provide?

• Tamar Care Services are experts in providing domiciliary care and support in the home. Some of the services and care we can provide include:
• Dementia and Alzheimers care
• Personal care, such as hygiene assistance
• Domestic support and help with household chores
• Social support
• Outings and trips - we have our own mini bus and arrange group outings
• Shopping, meals and menu planning
• Security visits
• Pet assistance
• Gardening & window cleaning - odd jobs around the home from our team of security checked and referenced 'handy people'.
• We also supply and fit 'key safes' - perfect for added security and reassurance, no passing of keys to different people, no more lost keys.

To find out more detailed information about the services and assistance we can provide, please browse our 'services' pages. Additionally, you can also request a callback from us using the form on the right. We will be more than happy to answer any questions you might have.

Who Might Need Our Help?

Any one of us at some time or another!

We support people who are recovering from short term illnesses, long term health issues, emotional difficulties.

We can support you when you return from hospital as a short term issue.

We can support you to maintain your home and living standards.

We can support you to attend appointments, keep up with hobbies and interests or develop new ones.

Perhaps you need assistance to prepare meals or a hot drink last thing at night?

Maybe someone to help with the shopping or do the laundry?

Whatever your need, we are sure that we can help.

The Process

We always follow a three-step process when it comes to providing you with the care and support you need.

The first step is to get in touch with us. You can do this by requesting a callback from us using the form on the right. Alternatively, you can email or phone us using the contact details provided on our 'Contact' page. You are also welcome to visit us at our office in Stonehouse.

For the second step, we establish your situation, your needs and requirements and the level of support you wish to receive. We do this by meeting with you and talking over what you wish to achieve. With your help, we produce a personalised support package tailored to meet your individual wishes and needs.

The third step is to meet your support worker and commence providing the tailored support package. With regular feedback, we will then continuously review and evaluate the package to ensure we are always providing you with the most relevant and affordable care.

Our Quality Assurance

At Tamar Care Services, all of our staff are fully referenced and DBS checked. They are regularly monitored in all aspects of their role and supervised by a senior member of staff. We actively encourage and support all further training and development - believing that our staffing team are our greatest asset.

We will liaise with you, the customer, on a regular basis to ensure that you are continuing to receive the best quality care possible and we are happy to visit you at any time to discuss your requirements and needs.

We are regulated and inspected by the Care Quality Commission and details of our inspection are available at any time - please contact the office if you would like to receive a copy of our inspection report.

We are always monitoring the quality of our service through formal and informal procedures and we always welcome your feedback.

Request a callback so we can discuss your requirements - we aim to respond the same day!